Official PS Soft Technical Support Options

Here you can get information on support for programs and services provided by PS Soft.  We will in best effort try to answer any and
all questions and resolve any known issues as quickly as possible.  This will also be in accordance to our Support Boundaries as well.

Please Note - We can not fix issues that we can not duplicate!  If we advise you that we can not duplicate the issue you are seeing, there is not much more we can do for it.  It would be like taking your car to the shop for a knocking noise and the mechanic looks at it and does not hear it, he can not determine what is wrong.

Online Forums -
http://forums.programmingsource.net
This is the best place for support, it is a community involvement to where others can post if they are having the same problems or even post any fixes they have done themselves! The forums are broken down by category for specific posting.  Please follow all guidelines for posting, you must be a registered/logged in user to post on our forums.  They are also moderated as this is a child friendly website.

Email -
Our official support email address is
support@programmingsource.net, email responses can take anywhere from 2 - 24 hours as there is only one person manning that email address.  If you send an email for support, please make sure to include all details including: program name, issues you are having and if you have done anything to try and correct it.  We may ask for more detailed info as well and we may also direct you to several different forum posts with direct links for things that have already been discussed and resolved.

FAQ's -
http://www.programmingsource.net/www/faq.php

We also have a Frequently Asked Questions section if you have some general questions about things, make sure to view those!

Phone -
We do NOT have a toll or toll-free phone number to call and will probably never have one to call for support of our programs.